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Extensive
support on your terms.
Working
Terms
A
signed acceptance of the estimate, payment terms and details of work is
required before commencement of a project. Work
can be received by E-mail, post, fax, hard-copy, floppy disk, CD-Rom.
A local collection service is available upon request. Normal
turnaround for general work is within 48 hours dependent on task.
This will be discussed and agreed prior to commencement of a
project and urgent deadlines accommodated where possible. All
documentation will be scanned using Norton Anti-Virus 2003 which is
continually updated, although it will remain the clients' responsibility
to ensure that they have their own Virus protection. Final
proofreading remains the responsibility of the client, however any
mistakes will be rectified free of charge if returned within 48 hours. Although
we do everything possible to provide a faultless service we do not accept
liability for failing to supply services through acts of God, fire,
electricity, supply problems or problems with telecom links or any other
reason caused beyond our control. Financial
Terms
A
30% deposit is required prior to the start of any new project, with the
balance being due and payable upon completion. Hourly
services are invoiced weekly and are payable upon receipt unless otherwise
agreed. Retainer
agreements are invoiced fortnightly in advance of each calendar month and
are due and payable prior to the commencement of work. Payment
must be by personal or business cheques drawn from a UK Bank Account, cash
or arrangements can be made for direct bank transfer. The
client will be liable to refund any unpaid cheque charges. Interest
will be charged on any overdue amounts at the rate of 2.5% per month until
the account is settled. All
materials will be billed and listed individually on invoices. We
reserve the right to change prices or terms as deemed necessary providing
the client with 14 days notice before implementing these changes. Changes
of price and terms will be displayed on our website. It is the client's
responsibility to check prices prior to placing work. Payment
for couriers and postage of materials will be borne by the client. Clients
will be charged to the nearest 10 minutes and there is a minimum fee of 30
minutes work charged on all assignments unless otherwise agreed. Confidentiality
Client discretion is of paramount importance to us, although Confidentiality Agreements can be signed should this be required prior to commencement of work. |
Helping business and the local community
Quality accommodation around the world
State registered Chiropodist/Podiatrist and Reflexologist in Winchcombe
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Cotswold
Admin and Secretarial Services |